We ask owners to take responsibility for their dog’s actions. The release of liability document signed at registration provides more detail.
Dogs are animals, and despite the best training, their behavior cannot be 100% predicted.
Incidents of injury are extremely low.
Please feel free to contact us with any questions!
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We will document the incident and provide immediate basic first aid (all staff are trained in first aid). We will notify you and provide our recommendation regarding vet care. If we determine that another dog was partially or wholly at fault, they will be asked to contribute to the cost of any vet care....
The most common are puncture wounds and scrapes. Most of these do not require vet care, just watching for infection. We also occasionally see pulled muscles and, rarely, broken bones....
By far, the most common incidence of injury is when 2 dogs are having a great time playing and then one ‘crosses a line’, usually by accident. Other things that can lead to misunderstandings:
Poor social skills: the very reason many dogs are in daycare is to improve social skills. The other dogs do most of the teaching, but staff watches closely and intervenes as needed.
Overstimulation: like kids, dogs can get excited and forget their manners. ...
Staff are trained in reading dog body language. Dogs are closely supervised and staff intervenes as needed to de-escalate an interaction or remove dogs from potential harm. In addition, dogs are separated into playgroups based on age, size, and play style. We get to know your dog and work hard to allow them maximum fun with minimum risk. We also do daily sweeps of the facility to identify and address potential hazards....
As with humans, there is always some amount of risk of injury when dogs get together. Many dogs play hard and with full contact. However, in most cases, the low risk of injury is outweighed by the many benefits of mental and physical stimulation, as well as socialization....
